Soft Skill Training for Helping Professionals

In helping professions, the distinction between hard and soft skills is quite pronounced. Historically, the emphasis has primarily been on developing hard or clinical skills. However, it's important to note that soft skills are the ones most readily observed by clients and families. These soft skills are an essential component of providing quality services.

Motivational Interviewing (MI)

Motivational Interviewing (MI) is a patient-centered counseling approach designed to help individuals explore and resolve ambivalence about change. Rooted in collaboration and empathy, MI empowers individuals to discover their own motivation to make meaningful changes, such as improving health habits, managing illness, or addressing substance use.

Guided by the principles of RULE—Resist the righting reflex, Understand motivations, Listen with empathy, and Empower the individual—MI equips participants with practical tools to foster positive behavior change through respectful and supportive dialogue.

Professionalism & Boundaries for Helping Professionals

This training teaches participants how to maintain a high level of professionalism and establish appropriate boundaries while providing direct care services for clients.

Person Centered Thinking (PCT)

PCT training provides a person-centered framework that empowers individuals, particularly those marginalized from their communities, to define and pursue lives of their choosing. This foundational training equips participants with practical tools and strategies to gather meaningful insights about what is important to and for others, creating a balanced approach that drives effective action planning. Developed by Michael Smull and the Learning Community, this 2-day interactive training fosters a mindset shift essential for person-centered planning, emphasizing discovery, collaboration, and real-world application to improve quality of life.

Principles of Conflict Management

Conflict management training is instrumental in resolving and preventing workplace conflicts, enabling both employees and leaders to actively address these issues.

Emotional Intelligence (EQ)

Participants will enhance their understanding of the four EQ domains and create an action plan for implementing emotional intelligence competencies in the workplace.

Stress Management

This training offers participants an overview of stress management strategies to enhance resilience and promote self-care.

Soft-Skill & Engagement Solutions That Empower Employees & Leaders

Collaborate with Hyman Consultants to create effective learning solutions, whether in-person, blended, or virtual—that will help you achieve the future you envision.